General Questions

If you are having problems with your kitchen appliance, like stand mixer, we recommend that you look for information on our online store, as you may find information to quickly resolve the problem on our Blogs page.

In addition, if you are not able to locate your problems in any of our blogs, then please feel free to contact us any time at

KM50 Stand Mixer has the universal power hub allows you to turn it into countless kitchen appliances. Basicallly as long as the attachment is suitable for the universal power hub, then it will be a perfect fit for KM50 as well. If you are not sure about any brand or attchemnt type, please contact our Customer Service Team at for confirmation. 


Please allow 1-2 days for your order to be processed for shipping. We make every effort to fulfill orders as quickly as possible. Understand we are a team of humans, working with human hands, and human brains. We aren't perfect. Read more about order processing on Shipping and Delivery page.

We ship Kitchenin products both domestically and to a select number of international destinations. Shipping times depend on your location. Our carrier website quotes, but does not guarantee, 2-8 business days for domestic delivery. International shipping is longer. For information regarding international shipping, please check our Shipping and Delivery page for details.


Yes. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Here is more detailed information on our Returns and Refunds page.

To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. And you will find more information about this on Returns and Refunds page.